Contact
Sales
Phone + 48 42 683 74 61
MakoCRM is an application oriented on supporting business processes. It includes, among others, the following defined processes:
  • In the area of Sale – acquisition of clients,
  • In the area of Sale – support of current clients,
  • In the area of Sale – product management,
  • In the area of Marketing – acquisition of clients,
  • In the area of Marketing – communication with the client,
  • In the area of Management – management of sale network,
  • In the area of the Company – management of client information,
  • In the area of the Company – management of contact information,
  • In the area of Support – vertical processes dedicated for the client – among others: support of complaints, accounting notes, commissions.
These processes may be modified according to a company’s needs. They can also
be built. Implementation of finished processes should on every occasion involve a precise analysis of requirements, so that the system reflects the needs of end-users.
A description of the course of processes from the point of view of the following roles in a company is presented below. Before learning about them, we recommend taking a look at a bit of theory and definitions:
created by makolab